k7777's Privacy Policy
Your personal information is a trust placed with us. This policy explains how k7777 collects, uses and keeps that information secure.
Introduction and Scope
k7777 is an online entertainment platform that provides casino, slots, cricket betting and various other gaming services for users in Bangladesh. This privacy policy applies to the k7777 website, mobile application and all related digital channels.
By using our services you agree to the methods of data collection and use described in this policy. We ask that you read this policy in full. To learn more about your rights and responsibilities when using these services, please read our Terms and Conditions.
This policy is intended for users aged 21 and above. k7777 does not knowingly collect any information from minors.
If this privacy policy is translated into English or any other language, the Bengali version shall be considered the original document.
Information We Collect
k7777 collects various types of information to operate its services properly. This information comes from two main sources — what the user provides directly and what is recorded automatically while using the website.
2.1 Information Provided Directly
During account registration and use of our services, you provide us with the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport details for identity verification
- Mobile financial service account details used for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
- Records of communication with the support team
2.2 Automatically Collected Information
When you visit our platform, the following technical information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Time spent on the site and list of pages visited
- Information collected from cookies and similar tracking technologies
- Transaction and gaming history
2.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may verify certain information with trusted third parties. This process is carried out only where applicable and in accordance with established standards.
Use and Purpose of Information
k7777 uses collected information only for specific and legitimate purposes. We never process user information for unrelated purposes.
3.1 Service Operations
- Ensuring account creation and management
- Processing deposit and withdrawal transactions
- Facilitating the delivery of bonuses and promotions
- Managing 24/7 live chat and email support
3.2 Security and Compliance
- Verifying account identity and preventing unauthorised access
- Detecting fraud, money laundering and other financial irregularities
- Preventing minors from accessing gaming
- Implementing responsible gaming policies — visit our Responsible Gaming page for details
3.3 Service Improvement
- Analysing user experience to improve the platform
- Creating personalised game recommendations and promotional offers
- Identifying and resolving technical issues
3.4 Communication
We may contact you by SMS or email regarding your account activity, transaction updates and important policy changes. The option to opt out of promotional communications is always available.
Disclosure and Sharing of Information
k7777 never sells or rents your personal information. However, in certain circumstances information may be shared with specific parties:
4.1 Service Provider Partners
We work with trusted third parties for payment processing, game software provision, identity verification and analytics services. These partners receive only the information necessary for their specific tasks and operate under strict confidentiality agreements.
4.2 Legal Obligations
If disclosure of information is required to comply with a valid order from a court or government authority under applicable law in Bangladesh, k7777 will do so. Only the minimum necessary information will be disclosed in such cases.
4.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the relevant party. You will be notified in advance of any such change.
We will never sell your personal information to advertisers or any other third party without your consent.
Cookies and Tracking Technologies
k7777 uses cookies and similar technologies on its website — these are small data files stored in your browser that improve your experience on the site.
5.1 Types of Cookies
- Essential Cookies: These are necessary to maintain login sessions and security; disabling them may prevent the site from functioning properly.
- Functional Cookies: Help remember language preferences and other personal settings.
- Analytical Cookies: Collect information to understand which parts of the site users visit most.
- Marketing Cookies: Used to show promotional content based on your preferences.
5.2 Cookie Controls
You can delete cookies or stop accepting new cookies at any time by changing your browser settings. Please note that disabling essential cookies may prevent you from logging in to your k7777 account properly.
Data Security Measures
k7777 applies industry-standard security measures to keep your information safe.
6.1 Technical Protection
- All data transmissions are encrypted using SSL (Secure Socket Layer) technology
- Sensitive information stored in the database is protected with strong encryption algorithms
- Regular security audits and vulnerability assessments are conducted
- Firewalls and intrusion detection systems are kept active
6.2 Access Controls
Among k7777's internal staff, only those who require access for a specific task are permitted to view user information. All internal access is logged and reviewed regularly.
6.3 Breach Response
If a data security incident occurs, we act promptly according to our incident response plan and notify affected users as quickly as possible.
We ask that you do not share your k7777 account password or login details with anyone. If you notice any suspicious activity on your account, please inform our support team immediately.
Data Retention Period
k7777 retains information only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal obligations.
7.1 Account Information
Information is retained while the account is active and for a specified period after the account is closed. This is due to financial transaction audits, dispute resolution and legal requirements.
7.2 Transaction History
Records of financial transactions may be retained for an extended period in accordance with the requirements of applicable law.
7.3 Marketing Data
If you opt out of promotional communications, the relevant data is deleted promptly. However, the history of account management communications is maintained.
User Rights
k7777 believes users should have adequate control over their own information. To that end, we recognise the following rights:
8.1 Right to Access Information
You may request at any time to know what information we hold about you. We will provide that information within a reasonable time.
8.2 Right to Correct Information
If your information is incorrect or incomplete, you may request a correction through the support team.
8.3 Right to Close Your Account
If you wish to stop using k7777's services, you may contact the support team to request account closure. The account will be closed subject to pending transactions and fulfilment of legal obligations.
8.4 Right to Opt Out of Promotional Communications
If you no longer wish to receive promotional emails or SMS, use the 'Unsubscribe' option in any message or let our support team know.
To exercise these rights, please contact us through our support channels. Our FAQ page may also be helpful for general queries.
Protection of Minors
k7777's services are intended only for persons aged 21 and above. We do not knowingly collect information from minors or provide any services to them.
If we suspect that a minor's information has entered our system, we immediately close that account and delete the associated information.
Parents and guardians are requested to ensure that their children or teenagers do not use this platform. Please contact our support team to report any concerns.
Data Transfers
Some of k7777's service partners may be located in other countries. If your information needs to be sent to such a service provider, we ensure that adequate data protection measures are in place there as well.
For international data transfers, we apply contractual safeguards that ensure the security of your information.
Policy Changes
k7777 may update this privacy policy from time to time. For any significant changes, we will:
- Publish the update date at the top of this page
- Notify registered users by email or SMS
- Display a notice on the site where applicable
If you continue using our services after a change, you will be considered to have agreed to the updated policy. We therefore recommend checking this page regularly.
Contact Information
If you have any questions about this privacy policy or any requests regarding your information, please contact k7777's support team. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.
Support Channels
Related Policy Documents
This privacy policy applies to all services of k7777. To learn more about the terms of using our services, please visit our About the Casino page. The latest version of this policy will always be available on this page.